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If you've experienced property loss from wildfires in LA our team is here to help you. Call us today.
Client Stories
Need any type of insurance policies over the world you can contact us without any hesitation. Our expert support team with help you.
Case Study: Ernesto Orozco & Family – Northern California Wildfires 2020
Background
In 2020, Ernesto Orozco and his family lost their home in the Berry Creek Fires in Northern California. Facing devastating loss, they turned to their insurance company for assistance, only to receive a low settlement offer that would not cover the actual cost to rebuild their home.
Challenge
- The insurance company refused to pay the full valueof Ernesto’s policy.
important coverages were overlooked, and the cost to rebuild was severely underestimated. - The family was left strugglingto navigate the claims process without proper support.
Our Approach:
At Property Claim Specialist, we stepped in to take control of the claims process and ensure that Ernesto and his family received the compensation they were entitled to.
Our Team:
- Conducted a full policy review to identify all available coverages.
- Prepared a detailed building estimate reflecting the true cost of rebuilding.
- Negotiated all applicable policy endorsements, including:
- Extended Replacement Cost
- Code Upgrades
- Debris Removal
- Trees & Shrubs
- Pollution Cleanup
- Other Structures
Advocated aggressively for Ernesto and his family, ensuring they were not left underpaid by their insurance company.
Outcome:
After persistent negotiations, we successfully increased Ernesto’s claim payout by 200%, allowing his family to fully rebuild their home without financial hardship.
What Our Clients Say
“After losing everything in the Berry Creek Fires, my insurance company was not offering enough to rebuild. Glenis and her team, fought for us, and made sure we got what we were truly owed. Thanks to them, we were able to rebuild our home. We are forever grateful!”
— Ernesto Orozco, Northern California
Case Study: The Johnson Family – Fire Survivors
Background:
The Johnson family had a fire in their home. Overwhelmed by the devastation, they faced challenges in navigating the insurance claim process.
Challenge:
Their insurance company offered a settlement that was insufficient to cover the costs of rebuilding and replacing their belongings. The Johnsons were uncertain about how to proceed to receive fair compensation.
Our Approach:
Glenis and the team intervened to assist the Johnson family by:
- Comprehensive Policy Review: We thoroughly examined their insurance policy to identify all applicable coverages and endorsements.
- Detailed Damage Assessment: Our team conducted an extensive evaluation of the property damage, including structural losses and personal property inventory.
- Claim Preparation and Negotiation: We prepared a detailed claim package, including accurate estimates for rebuilding and replacement costs, and negotiated with the insurance company on behalf of the Johnsons.
Outcome:
Through our diligent efforts, we secured a settlement that was significantly higher than the initial offer from the insurance company. This enabled the Johnson family to rebuild their home and restore their lives without enduring financial hardship.
What Our Clients Say
“After the fire in our home, we were at a loss. Our insurance company’s offer was far below what we needed. Glenis & the team stepped in and fought for us. Thanks to their expertise and dedication, we received a settlement that allowed us to rebuild our home and our lives. We are forever grateful.”
— The Johnson Family
Testimonials
“I had a water pipe break in my business, causing extensive water damage throughout the store and ruining over $400,000 worth of products. The insurance company delayed the claim for months and even tried to discriminate against us based on the companies we conducted business with, falsely alluding to a Pakistani connection. Property Claim Specialist (PCS) stepped in and had to provide the insurance company with relevant statutes, putting an immediate stop to their baseless pursuit to deny our claim. Thanks to PCS’s expertise and persistence, we recovered the full amount owed to us. Without their support, we likely wouldn’t have had such a successful outcome. We are incredibly grateful and highly recommend PCS to anyone facing a loss.”
Thaer Sulieman, CA Black Friday
Buisness Owner
*”My name is Julia, and I want to share my experience with Glenis and her team. After a fire in my home, my property was severely damaged, and my insurance company was not offering enough to cover the rebuilding costs.
Glenis and her team took the time to explain my policy, handled all communications with my insurance company, and fought tirelessly on my behalf.
They meticulously documented my losses, prepared a comprehensive building estimate, and negotiated every available policy endorsement, including:
- Extended Replacement Cost
- Code Upgrades
- Debris Removal
- Other Structures
Thanks to their expertise, I received a settlement that truly reflected my losses, allowing me to fully rebuild my home without financial stress.
I highly recommend Glenis and her team to anyone facing an insurance claim after a fire. Their knowledge, dedication, and willingness to fight for policyholders make all the difference!”*
Julia Bullard
*”I was very hesitant about hiring a professional after experiencing a major fire in my home. I had a previous claim where I was out of my home for over two years, and the help I hired then did not take care of me properly. I did not want to go through that experience again.
Then I met Glenis and her team, and everything changed. They took great care of me and made sure I collected my full policy limits on my dwelling, personal property, and every endorsement available under my policy.
- Extended Replacement Cost
- Code Upgrades
- Debris Removal
- Other Structures
Their knowledge, high standards, and dedication ensured that everything was handled properly from start to finish. Glenis has not only been an advocate for me but has also become a friend and someone I now consider part of my family.
She is knowledgeable, caring, and truly goes above and beyond for her clients. I cannot thank Glenis and her team enough for their tireless efforts and support in helping me rebuild my home and my life!”*
James Karpinen
At Property Claim Specialist, we fight for homeowners and businesses affected by wildfires, ensuring they receive fair and just compensation from their insurance providers.
Frequently Asked Questions (FAQs)
General Questions
A public adjuster is a licensed professional who represents policyholders in negotiating and settling insurance claims. Unlike insurance company adjusters, who work for the insurer, a public adjuster advocates for you, ensuring you receive the maximum payout under your policy.
You should consider hiring a public adjuster if:
- Your claim has been denied or underpaid
- You are overwhelmedby the claims process
- You want to ensure you receive full compensationfor damages
- You have a complex or large loss, such as a fire-damaged home
Public adjusters typically work on a contingency fee basis, meaning they only get paid if you do. Their fee is usually a percentage of the total claim payout, ensuring they are motivated to maximize your settlement.
Claims & Coverage
We specialize in fire and smoke damage claims, wildfire claims, business interruption claims, earthquake damage, and vandalism/theft claims.
Yes! If your claim has been denied or undervalued, we can reopen the case, provide additional documentation, and negotiate a fair settlement on your behalf.
No, hiring a public adjuster is your legal right, and insurance companies cannot drop you for seeking professional representation.
The time varies depending on the complexity of the loss and your insurer’s responsiveness. On average, a properly handled claim can take weeks to a few months, but our team works to expedite the process as much as possible.
Fire & Wildfire Claims
- Ensure safety firstand contact local authorities
- Notify your insurance companyof the loss
- Document all damageswith photos and videos
- Secure your propertyto prevent further damage
- Contact a public adjusterto review your policy and help file your claim
Yes! Even if you’ve already filed a claim, we can step in at any stage to ensure you receive the full payout you deserve.
It’s best to consult a public adjuster first before accepting any offer. Quick settlements are often lowball offers that do not cover all damages and policy benefits.
